Last Updated: July 16, 2025

Introduction

SICEMCO Real Estate (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable laws in the United Arab Emirates, including Federal Law No. 45 of 2021 on the Protection of Personal Data. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Property Information: Details about real estate you own, are viewing, or inquiring about, including addresses and transaction history.
• Financial Information: Payment methods, banking details, and financial data required for real estate transactions.
• Demographic Information: Nationality, language, and preferences to better personalize your experience.
• Usage Data: Your activity on our website, including IP address, browser type, pages visited, and session duration.
• Communication History: Records of your interactions with our team via email, phone, or messaging platforms.

Purpose of Data Collection

We use your personal information to:

• Provide Real Estate Services: Facilitate property listings, process transactions, and assist with purchases or leases.
• Customer Communication: Respond to inquiries, send transaction updates, and confirm appointments.
• Marketing (with Consent): Share newsletters, offers, and promotional content relevant to your interests.
• Customer Support: Address issues, gather feedback, and improve our service delivery.
• Analytics and Site Optimization: Understand user behavior to improve website performance and experience.
• Legal Compliance: Fulfill legal and regulatory obligations, including AML and fraud prevention.

Legal Basis for Processing

We process your data based on the following legal grounds:

• Your explicit consent
• Fulfillment of a contract
• Compliance with legal obligations
• Legitimate interest, where applicable

Data Sharing and Disclosure

We may share your data with:

• Service Providers: Third parties such as CRM platforms, marketing agencies, or payment processors who assist us in service delivery.
• Legal Authorities: When required by law or to protect the rights, safety, or property of SICEMCO Real Estate or others.
• Business Transfers: In the event of a company reorganization, merger, or sale.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, loss, or misuse. This includes secure server environments, encrypted communication channels, and restricted internal access.

Data Retention

We retain personal information only for as long as it is necessary for the purposes stated in this policy or to comply with legal obligations.

Your Rights

Under UAE law, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Request data portability

To exercise any of these rights, please contact us at info@sicemco-estate.com.

Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
SICEMCO Real Estate, info@sicemco-estate.com